Live · Healthcare
2ND OPINION
An AI health companion that turns weeks of waiting into a clear next step.
Getting a second opinion usually means weeks of waiting or a specialist many people can’t reach or afford. Patients leave appointments with more questions than answers, and generic search results don’t know their history.
Read the story- Client
- Consumer health startup
- Industry
- Healthcare
- Platform
- iOS app, web app, and website
- My role
- Product design
- Timeline
- 2024, ongoing
The problem
Getting a second opinion usually means weeks of waiting or a specialist many people can’t reach or afford. Patients leave appointments with more questions than answers, and generic search results don’t know their history.
What I designed
The product design for a health companion where patients talk through a concern by text or voice, upload lab results, imaging, and clinical notes, and get evidence-based explanations that fit their own records. Behind each answer, five AI models work together: asking clarifying questions, reading records, checking the evidence, and writing a clear summary to bring to the next appointment. Also designed: Apple Health connection, family profiles for children, and nearby care discovery.
How it works
Patients start on the web or download the app, add their records once, and every conversation builds on their history. The product is clear about its role: not a doctor, a companion that helps people understand, prepare, and ask better questions of their care team.
What changed
The product launched for patients and is now expanding to serve businesses, with the same design carrying it into its B2B offering.